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4440 Okeechobee Blvd Cross County Plaza 33409-3108, West Palm Beach
got there near five, it wasn't very busy. nothing but pleasant experiences here. the bill was good for what you get.
The only issue I have ever had was with a young lady in the drive thru she was rude and very disrespectful cursing at me when I said I was calling corporate and making a complaint but I went inside and the manager took care of her right away I go to this d.d(okeechobee and military w.p.b store)all the time almost daily and I don't want one bad apple to spoil the bunch.
Reason why I love Dunkin donuts it's cheaper than Starbucks and you can Not only get breakfast but lunch there is well and a sweet snack
With only two people in line, and three behind the counter, you would think that it would be quick, but no. Very disorganized behind the counter; it was obvious there was no experienced supervisor present. Coffee prep person kept asking for help from cook. Her reply: "I'm alone here; I can't help you." Seemed to take forever to place our order for two regular hot coffees, then a while to get them. This was at 11:30 a.m. Sure hope they are more organized for the morning crowd!
Horrible customer service. The drive through lady was a black female. I do not know her name. Her customer service was outrageous and not welcoming. I asked questions and could hear with a bad attitude. Also, the way she placed the munchkins was completely horrible. Someone should gave her customer service lessons.
Nice staff. Great hours for late nighters.
The only reason why I give it 3 stars is because my order is always correct and my ice coffee is done correctly BUT they can improve on customer service in drive thru. It would not hurt for management to invest in some customer service training for their employees!
Horrible coffee and service will never go back to that dunkin donuts again.
Such a kind worker, she was very nice to my family.
Attitude again at the drive up! I pulled up, waited and waited, finally called out hello? Greeted by, "JUST A MINUTE!" then at window no apology and no greeting. Latte ice cold again. WTH? I only go to this one because it is close to my job, I repeatedly have issues here. One time drive up person questioned the amount of food I ordered! How rude!
Horrible customer service, the lady at the drive thru is extremely rude and unprofessional.
Nice and delicious coffee.â¤
Have been going to this local Dunkin for many years. Had the iced latte decaf for the afternoon special of $2 . Pay with my app and got points to a free drink.
The staff are great it took me a time to order and she wait on me and thats as great
They were wonderful. Still learning the app and so I made an error on it when I ordered before I got there. They were nice and fixed it for me with no charge. I was so grateful. Thank you to the wonderful women that work there.
Zahara wanted to give me an attitude and then kept going at me about my order. Got my order wrong AS USUAL. and then the girl behind her starts shouting in the background. Was so unsettling and will never be back. Horrible service and horrible attitude problem.
Went here to get some coffee new flavors are out so i was trying to decide on one...the girl taking my order was rude and rushing me she yelled into the speaker anything else 3 times i told her she did not have to yell that i can hear her! I didnt even end up buying anything i just pulled off and left ! You never have any good workers ! What a shame
Google has location listed as 24 hours. We pull up to the drive-thru and they say they are closed. Please fix/update
Dunkin' West Palm Beach,Dunkin' West Palm Beach Florida, Dunkin' menu
4440 Okeechobee Blvd Cross County Plaza 33409-3108, West Palm Beach
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